As digital change agents we identify digital opportunities, initiate initiatives to explore these, and implement a process to realize measures.
By mapping the customer journey we organize and develop the most important touchpoints that will create good and coherent user experiences.
Design sprint is a process for answering critical business questions through design, prototyping, and testing ideas with customers.
We use the Pentathlon framework as the main model for conducting "innovation audit" by identifying strong and weak areas within innovation.
The business model is like a blueprint for a strategy and is best suited for defining and producing specific project plans and an overall portfolio.